Faq's
WHAT TYPES OF HOME DECOR PRODUCTS DO YOU OFFER?
We offer a wide range of home decor items, including wall art, decorative accents, furniture, lighting, and more to enhance your living space.
ARE YOUR PRODUCTS HANDMADE?
Yes, many of our products are handcrafted by skilled artisans to bring uniqueness and quality to your home.
DO YOU OFFER CUSTOM OR BESPOKE DESIGNS?
Yes, we provide custom options for select products. Contact us with your preferences, and we’ll work to create something unique for you.
HOW CAN I CARE FOR MY HOME DECOR ITEMS?
Care instructions vary by product. Detailed care guides are included with your purchase or available on the product page. If you have any questions, feel free to reach out to us.
DO YOU OFFER GIFT WRAPPING OR GIFT OPTIONS?
Absolutely! We offer beautiful gift packaging for special occasions. Simply select the gift wrap option at checkout.
CAN I RETURN OR EXCHANGE A PRODUCT IF I’M NOT SATISFIED?
Yes, we have a hassle-free return and exchange policy. Please review our return policy for details and conditions.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer worldwide shipping. Shipping times and costs vary based on the destination.
HOW LONG DOES SHIPPING TAKE?
Shipping times depend on your location and the product. Standard delivery takes 5-10 business days for most locations.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept major credit cards, PayPal, and other secure payment methods listed at checkout.
CAN I TRACK MY ORDER?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
HOW CAN I CONTACT NEOZEN FOR SUPPORT?
You can reach us through our Contact Us page or email us directly at neo@zenneo.org. We’re here to help!
